Effective Date: As per Registration Submitting Date

Applies To: Vendors renting or listing drones on the UAVZZ platform

1. Vendor Eligibility

• Vendors must be Indian citizens or legally registered businesses.

• Vendors must own or be authorized to lease drones listed on the platform.

• Drones must be registered on the Digital Sky platform (as per DGCA norms) except Uncategorized  Drones

• Only individuals aged 18 years and above may register as vendors.

2. Drone Listing Requirements

• Every drone listed must:

  • Have a valid Unique Identification Number (UIN) (if applicable).

  • Include accurate details: model, specifications, condition, and clear images.

  • Be listed with an updated availability calendar.

• Counterfeit, non-functional, or unregistered drones are strictly prohibited.

3. Drone Safety & Condition

• Vendors must ensure all drones are airworthy and safe for customer use.

• Prior to each rental, the drone must be:

  • Fully functional and inspected

  • Charged and reset to default settings (if required)

  • Provided with required accessories: remote, batteries, charger, propellers, etc.

• Defective or unsafe equipment must not be rented. If any issue arises:

  • Vendor must immediately notify the customer

  • Replace the unit if available, or issue a full refund

Repeated safety negligence will lead to account suspension or termination.

4. Pricing & Earnings

• Vendors are free to set their own prices.

• Platform service fees (25%) will be deducted before payout.

• Payouts are released within 3-7 days after a successful rental, subject to dispute clearance.

5. Booking Management

• Vendors must accept or reject bookings within 4 hours.

• Cancellations must be avoided unless due to technical or legal reasons.

• Last-minute cancellations (within 24 hours of rental) will result in:

  • Visibility penalties

  • Potential financial penalties (deducted from payouts)

  • Repeated Cancellations will lead to account suspension or termination.

6. Handover / Delivery

• Drones must be delivered or made available at the agreed location/time.

• Vendors are responsible for:

  • Checking customer’s KYC/verification 

  • Demonstrating basic operational usage 

7. Communication & Support

• Vendors must respond to:

  • Customer messages within 4 hours

  • Platform queries or complaint investigations promptly

• Misconduct, abuse, or delayed responses may affect vendor ratings.

8. Prohibited Use & DGCA Compliance

• Vendors must ensure customers are informed about Indian drone laws.

• Vendors are not liable for customer misuse, but must:

  • Provide usage guidelines if drone is category-specific (medium/micro/small, etc.)

  • Confirm that drones are not used for restricted operations (e.g., near airports, military zones)

9. Suspension & Termination

UAVZZ reserves the right to suspend or permanently ban vendors for:

• Repeated negative customer feedback

• Providing unsafe or defective drones

• Falsifying drone documents

• Violating Indian drone regulations

10. Legal Responsibility

• Vendors are responsible for:

  • Ensuring legal compliance with DGCA, MHA, and IT Act 2000

  • Having proper insurance coverage (if required)

• UAVZZ is an intermediary and not liable for direct damages unless due to platform fault

 By registering as a vendor, you agree to abide by these policies and all applicable Indian laws.